Published at Tuesday, May 14th, 2019 - 11:20:02 AM. Hardwood Flooring. By Tyson Villard.
When selecting the kind of material used to cover your floor, the choice of hardwood is always at the top of the list. Natural wood elicits an instant feeling of warmth and hominess to the environment that vinyl, stone or carpet just aren't able to match. Solid hardwood floors in Vancouver are a special favorite of homeowners as a statement of style that compliments the Canadian mystique of the North Country. But when deciding whether to go with all natural or engineered hardwood flooring it's important to consider more than which material is the greatest status symbol. Solid flooring in Vancouver has always been the prime choice of the regions most expensive homes and offices because of its rich texture and unique grain patterns. But all natural wood floors have many down sides that can out weigh the benefits. On the other side of the debate, there are many advantages to choosing engineered hardwood flooring over solid hardwood and not all of them centers on price alone.
If there are any problems, who do I call? Most flooring stores will be buying the flooring they are selling to you from a distributor who purchases the flooring from the manufacturer. Sometime, especially with products coming from overseas there is more than one distributor involved. In many cases if you have an issue with your flooring and complain to the retailer they will call the distributor and let them know there is a complaint, the distributor will tell the manufacturer there has been a complaint. In most cases the manufacturer will deny the complaint and if you are lucky they will even send a representative to deny your claim in person. Most retailers would correct a manufacturing problem to make their customers happy because they are the ones dealing with the customers face to face but in reality they do not have the final say unless they want to replace the flooring out of their own pocket. The manufacturer is so far removed from the actual client that they know it is better for their bottom line to deny the claims and assume they will never have to deal with the issue because they are so protected by their warranties. Picture a person at a desk with a pile of hardwood flooring claims on their desk with a big stamp that says ”denied”.
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