Published at Friday, May 24th, 2019 - 10:05:40 AM. Hardwood Flooring. By Josephine Santos.
Laminate Flooring – Laminate flooring is made of synthetic materials and contains no natural wood products. For this reason, laminate flooring is extremely resistant to moisture. The finish of laminate flooring is plastic-like and extremely durable. Laminate flooring is available in a wide range of colors and finishes that mimic wood flooring, tile, and stone. Laminate flooring is often called a ”floating floor,” as it does not require the use of glue or nails to adhere it to the subsurface. This is a good choice for areas that see an extremely high traffic volume or are susceptible to scratching or gouging for other reasons, such as pets. Knowing the right questions to ask will ensure that homeowners choose the flooring material that will last a lifetime. Hiring a professional flooring installer is recommended to achieve the best results.
If there are any problems, who do I call? Most flooring stores will be buying the flooring they are selling to you from a distributor who purchases the flooring from the manufacturer. Sometime, especially with products coming from overseas there is more than one distributor involved. In many cases if you have an issue with your flooring and complain to the retailer they will call the distributor and let them know there is a complaint, the distributor will tell the manufacturer there has been a complaint. In most cases the manufacturer will deny the complaint and if you are lucky they will even send a representative to deny your claim in person. Most retailers would correct a manufacturing problem to make their customers happy because they are the ones dealing with the customers face to face but in reality they do not have the final say unless they want to replace the flooring out of their own pocket. The manufacturer is so far removed from the actual client that they know it is better for their bottom line to deny the claims and assume they will never have to deal with the issue because they are so protected by their warranties. Picture a person at a desk with a pile of hardwood flooring claims on their desk with a big stamp that says ”denied”.
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