Published at Thursday, May 23rd, 2019 - 02:42:06 AM. Hardwood Flooring. By Marielle Barriere.
Choosing the correct hardwood floor wax is best determined by the composition of the hardwood material installed. Using an unapproved wax with harsh cleaners creates counter- productive results damaging hardwood flooring material surfaces, of which may become permanent. All floor waxes and cleaners are not designed for all wood floors. New wood floors are often sealed with urethane, polyurethane or polyacrylic sealers designed to protect the top finished surface. Application of an inappropriate or unapproved hardwood wax/cleaner combination will damage the manufacturer applied sealer dulling the luster, leaving steaks that are clearly noticeable. Seek out professional experienced advice when selecting a hardwood floor wax and cleaner designed to protect and beautify the particular hardwood material installed prior to application of any such substance.
If there are any problems, who do I call? Most flooring stores will be buying the flooring they are selling to you from a distributor who purchases the flooring from the manufacturer. Sometime, especially with products coming from overseas there is more than one distributor involved. In many cases if you have an issue with your flooring and complain to the retailer they will call the distributor and let them know there is a complaint, the distributor will tell the manufacturer there has been a complaint. In most cases the manufacturer will deny the complaint and if you are lucky they will even send a representative to deny your claim in person. Most retailers would correct a manufacturing problem to make their customers happy because they are the ones dealing with the customers face to face but in reality they do not have the final say unless they want to replace the flooring out of their own pocket. The manufacturer is so far removed from the actual client that they know it is better for their bottom line to deny the claims and assume they will never have to deal with the issue because they are so protected by their warranties. Picture a person at a desk with a pile of hardwood flooring claims on their desk with a big stamp that says ”denied”.
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